The surgery will be offering a ‘Telephone Triage’ first service.
Please note: During all surgery opening days, prescription and prearranged collectable items can only be dealt with between 2pm – 3pm. To minimise the risk to patients, we are currently triaging all appointments before asking patients to come into the surgery. All prescription requests will be done electronically. You can request prescriptions via patient access on your phone or website. Alternatively you can e-mail email@example.com . Thank you for your understanding. 16/03/2020
Important information about the coronavirus (COVID-19) – Updated 16/03/2020
Following updated PHE guidance 12th March, Coniston M.P. have initiated a telephone first triage service for all appointments with immediate effect. We wish to continue a safe service for all our patients and we are grateful for your consideration.
Should you have developed a new cough or fever, please DO NOT visit the practice but follow advice at on the NHS 111 website “covid” and self-isolate at home for 7 days.
Should you need medical advice you may book a telephone appointment. Patients will be telephoned by a Clinician at the time of their appointment.
Please ensure your telephone number is up to date and supply a mobile number if possible as we use a text service. We urge you to consider signing up for Patient Access and Electronic Prescriptions to reduce the need for you to visit the Practice building.
Everyone is being reminded to follow Public Health England advice to:
• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.
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